The excellence of this service has been always considered one of the main SI.EM Sistemi Elettromedicali goal.
This department is continuously involved in providing a fast and cost effective after sales technical and educational service to all customers.

Using the latest technology, on-line services, including Modem or Internet connection, allow software diagnosis on the equipments, download new software releases, this combined with on site or local services centers represents one of the most flexible technical customer support service available for clinical practice.
By running educational videoconferences, SI.EM Sistemi Elettromedicali technical team keeps customers updated and informed on the latest news to get the best from their equipments or help the users to prevent or to solve any problem by regular controls and maintenance.

The team working in the Technical and Customer Service is the problem solving expert team doing always its best to give specific answers to any customer questions or problems.